Service enquiries and bookings
Information submitted through this website is used to assess your appliance repair enquiry and arrange the next suitable step. An enquiry is not a confirmed appointment until SOS Appliance Melbourne accepts the booking.
Quotes, call-out fees and repairs
Any applicable call-out fee, included labour and expected parts costs will be explained for the relevant service before additional work proceeds. Repair recommendations depend on inspection, appliance condition and parts availability.
Parts and warranties
Parts and workmanship warranties apply only as stated on the service invoice and may be subject to manufacturer terms. Manufacturer-warranty work remains subject to the manufacturer approving the claim.
Customer responsibilities
Please provide safe access to the appliance, accurate model and fault information, and disclose any known electrical, water or installation hazards before the visit.
Website information
Fault-code and troubleshooting information is general guidance and is not a substitute for professional diagnosis. Stop using an appliance if there is smoke, burning, sparking, flooding or another immediate safety concern.
Contact
Questions about these terms can be sent to sosappliancemelbourne@gmail.com or discussed by calling 0451 551 053.